Our Spa Policies

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48-Hour Cancellation Policy

We have a 48-hour cancellation policy. Any cancellation within 48 hours of appointment will forfeit their deposits, and no shows will be charged the full price. If you have a prepaid package one treatment will be pulled from the package.

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Consultations Require a Deposit

A $50 deposit is required for all virtual consultations. A $100 deposit is required for all cosmetic injection appointments and half down for all CoolSculpting, Morpheus, and teeth whitening treatments. All other services will require a $50 deposit unless you have a prepaid package already. We require a valid credit card on file to reserve all appointments.

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Refund Policy

All sales and deposits are final and will not be refunded. You may apply your deposit to any future purchase at Bare for up to 60 days. We will prorate an incomplete package of any service to be used towards a different service.

If you are unable to use credit associated with your account, you may gift your balance to someone else in the form of a gift card.

Summer and Sun Cancellation Policy

Prior to a laser appointment one must avoid any sun exposure and tanning (in the areas wanting treatment) for at least 7 days before your laser treatment. Sun exposure makes skin more sensitive to heat, and using a laser can cause burns, hyperpigmentation and scarring on heat sensitive skin. Wearing sunscreen is not enough! In addition, because most lasers are targeting pigment (color) you must not use any sunless tanner or tinted lotions in the area you are wanting laser treated as well. We recommend minimizing sun exposure as much as possible, including by using a hat when you are outside.

Due to these rules being shared in our consent forms and discussed in detail at consultations, anyone turned away for exposure at time of appointment as well as any appointments cancelled within less than 48 hours’ notice for sun exposure (direct sun or sunless) will be charged the full price of the treatment. If you have a package, the treatment will be pulled from your package.

This policy applies but is not limited to the following laser treatments:

Laser Hair Removal

Laser Tattoo Removal

Laser Vein Removal

Chemical Peels

Fractional Laser

IPL

CO2RE Laser Resurfacing

PicoWay Resolve

Morpheus8

It is also important to consistently wear sunscreen post laser appointment and reapply every few hours, especially if you are sweating or swimming. If you don’t wear sunscreen after laser hair removal, you may be at risk for sunburn, hyperpigmentation, and other forms of skin damage. Our team can assist you in finding the best SPF products for your needs.

Additional Policies

Arrival | Late Arrival

Arrival — Your appointment at Bare is very important to us and is reserved exclusively for you. Please arrive 15 minutes before your appointment time so that you can fill out any necessary paperwork.

Late Arrival – If arrival is delayed, we will make every effort to accommodate your full appointment, but service time may be abbreviated to avoid delays for other guests.

Product Refunds

We do not offer refunds on products purchased. Products may be returned for in-store credit within 7 days from the date of purchase when there is a documented allergic reaction to the product. Defective products (i.e., a broken pump) may be exchanged within 7 days of the date of purchase for the same product only. In accordance with federal law, we do not offer refunds or exchanges on prescription products for any reason.

Provider Requests

We respect your desire to be with a particular treatment provider, but we may not always be able to meet special requests due to illness, vacations, and unforeseen schedule changes.

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